Last three days that was on 1st day of September, Envato implemented an Item Support Policy for sellers on ThemeForest and CodeCanyon. A blue badge indicates the seller provide support when browsing items on ThemeForest and CodeCanyon. There’s also a badge and text that informs potential buyers if an item is not supported. Those buyers who purchased supported items before the new policy went into effect have six months of free tech support starting on 1st of September. This policy is a work in progress and they will be monitoring the impacts of the change closely.
If you’re a buyer or seller on ThemeForest or CodeCanyon, please visit and read more about the topic at Envato Implements Item Support Policy.